When it comes to tracking items efficiently, the AirTag comes close to being a perfect item tracker. No wonder many call it the perfect luggage tracking accessory. And although it has been very well received among users, the truth is that it does not get rid of problems.
Regardless of the type of problem that has arisen, Try these 10 tips to solve any AirTag problem. Let's see them!
AirTag not working or connecting to iPhone?
There could be more than one culprit behind this problem. A faulty battery should not be overlooked as a possible failure. Furthermore, incorrect configuration can also be equally responsible. Therefore, we will look at all the possible causes and try the best tips and tricks to fix AirTag failures.
Make sure two-factor authentication is enabled
For AirTags to connect to your iPhone or iPad, you must have the feature enabled. two factor authentication. Therefore, make sure to enable 2FA on your iOS or iPadOS device if it is not already enabled.
To enable two-factor authentication on your Apple ID, follow these steps:
- Go to Settings
- Click on your name and "Login and security."
- Now, make sure the "Two-factor authentication" is on. You will need to enter your phone number and answer some security questions to enable 2FA for your Apple ID.
Make sure you are not an administrator Apple ID
Apple clearly states that if your iOS or iPadOS device is using an administrator Apple ID, you cannot set up an AirTag. So, if an AirTag won't connect to your iPad or iPhone, make sure your device meets this requirement.
For those unfamiliar, schools or universities can create administrator Apple IDs for students. They are unique to each organization and are separate from your personal Apple ID. For more information about administrator Apple IDs, go to the Apple .
Make sure “Find My” is enabled
In addition to being available as a complete application, Find My comes with a system-wide toggle located in the Settings app. So you can activate or deactivate it depending on your needs. To do this, follow the following steps:
- First go to Settings
- Click on your name, Search my and press Find my iPhone.
- Now, make sure the Find My iPhone switch is turned on.
Turn off/on Bluetooth, Wi-Fi, and mobile network
Another thing you need to do to fix the AirTag not working issue is to turn Bluetooth, Wi-Fi, and your mobile network on or off. As they play a key role in helping AirTag work effectively, any slowness in iOS or malfunctions on their part could be the cause of AirTag not connecting to your device.
- Go to the app Settings on your iPhone or iPad.
- Then, go to the Wi-Fi, Bluetooth and Mobile data sections one after another.
- Turn off the switches for Wi-Fi, mobile, and Bluetooth, and restart your device.
- To restart iPhone and iPad with Face ID: Press and hold the volume up/down button and the power button at the same time. Then, drag the power off slider to turn off your device. After that, press and hold the power button to restart the device.
- To restart iPhone and iPad with Touch ID: Press the power button, then drag the power off slider to turn off the device. Now, press and hold the power button to restart the device.
- After your device has restarted, go to the Settings app and turn on the Wi-Fi, mobile data, and Bluetooth switches again.
Turn location services off/on
Location services must be enabled for AirTags to function accurately. If you have problems, even if it is activated, disable/enable the “Location Services” switch to get rid of any random bugs that may have arisen.
- Go to Settings -> Privacy -> Location Services to turn it off.
- After that, restart your device and activate it again before trying to pair your AirTag.
Precision search not working? Let's see these solutions
As the name suggests, precision search allows us to accurately determine the distance and direction of a misplaced AirTag when it is in the search range. It uses the U1 chip, present in AirTags and the latest iPhone models, to precisely locate and communicate with each other.
The U1 chip leverages ultra-wideband technology and uses input from key components such as ARKit, the iPhone's accelerometer, gyroscope, and camera to guide you to a lost AirTag through haptics, sound, and visual feedback.
Unfortunately, ultra-wideband technology is restricted in some countries and regions. Therefore, if this search method does not work, make sure the technology is not blocked in your country or region.
Also, make sure you've enabled location access for Search.
- To do so, go to Settings -> Privacy -> Location Services -> Search.
- Now, press “While using the app” and also activate the switch «Precision location».
Reset network settings
For the AirTag to work as expected, Wi-Fi, cellular data, and Bluetooth must work properly. If you run into issues, the item tracker will have difficulty connecting or working as intended. So, if you are still struggling to fix the AirTag not working issue, try resetting your network settings.
- Go to the app Settings on your iPhone or iPad and tap General.
- Now, scroll down to the bottom and select Resetting.
- Then press Reset network settings.
- After that, enter your device's passcode and tap Reset Network Settings again.
That should fix any miscellaneous network-related issues, which in turn could help fix issues with your AirTag not working or connecting to your device.
Factory reset your AirTag
If none of the above solutions help fix the problem, it's time to factory reset the AirTag. Since it has helped several users fix common AirTag issues including weak signal, precision search not working, and other connectivity issues, it's time to give it a try.
To reset an AirTag, you must remove it from the Find My app. TO
- To do this, open the Find My application and go to the tab "Articles".
- After that, choose the AirTag you want to reset.
- Then, swipe up to access AirTag settings and tap the option "Delete item" on the bottom. Finally, confirm your action by tapping "Remove" again.
Once you have successfully reset the AirTag, reconnect it to your iPhone or iPad. Simply hold the AirTag close to your device and tap the “Connect” button that appears on the screen. If you have multiple AirTags and see the “More than one AirTag has been detected” message, make sure only one AirTag is near your device at a time.
Remove and replace your AirTag battery
If your AirTag is still not working properly, remove and replace the battery. User replaceable CR2032 battery could be defective. Therefore, try changing it to see if it solves the problem.
- To do this, remove the AirTag from the accessory it is in and press down on the stainless steel back of the AirTag with two fingers.
- While continuing to press down, be sure to turn counterclockwise until the cover stops rotating.
- Next, separate the two halves of the AirTag. Then, remove the old battery and insert the new one.
Update the software on your iPhone and iPad
If the AirTag continues to malfunction, it would be wise to go for a software update. Well, considering that Apple continues to roll out software updates with a number of performance improvements and bug fixes, it might help you with AirTag connectivity issues.
- To do this, open the Settings app on your iPhone or iPad and go to General -> Software Update.
- If there is an update available, download and install it.
Conclusion
Well that's it! I hope your AirTag is working normally again. As I said above, network-related issues are usually the main cause of problems, so fixing them solves the most common AirTag problems. Furthermore, a factory reset is also quite reliable in solving the problem if your AirTag is not working or connecting to your iPhone.
As always, I hope to have helped you with this article of the 10 tips to solve any AirTag problem. If you're having trouble with your AirTag and haven't fixed it, let us know in the comments.
