Mass production of Apple devices begins months before they are launched and distributed around the world. Occasionally, supply chains make mistakes and a batch of devices contain errors that are ultimately revealed when the products are already in the hands of consumers. Because of this, and once confirmed by Apple, specific repair programs are often created. And this is what has happened these days: Apple has created a repair program for some iPhone 14 Plus whose rear camera is having problems, and if you have an iPhone 14 Plus with this error, Apple will fix your device for free.
Some iPhone 14 Plus cameras fail: Apple launches a repair program
A few days ago Apple confirmed the creation of a rear camera repair program for some iPhone 14 Plus. It has apparently been confirmed that some iPhone 14 Plus manufactured between April 10, 2023 and April 28, 2024 contain a bug in the rear camera that prevents previewing captured images. Apple has confirmed that the issue is due to a manufacturing problem and will fix or replace all affected devices.
If you are among those affected, you first have to access this website and enter the serial number of your iPhone 14 Plus. Apple will then tell you if your device is among those affected or not and you will proceed to have all the information available for request free repairThere are usually three options: contacting an authorized service provider, scheduling a physical appointment at one of Apple's stores, or sending the device via a courier service to a certified provider.
Remember that those who enter this program are those iPhone 14 Plus affected for a period of three years from the original date of sale. That is, if three years have passed since the sale (which will be from April 10, 2026) they will not be included in the program.