In the last days, Many iPhone users have started to notice that the Mail app is not responding correctly. after updating to iOS 18.5This failure has caused concern and confusion among those who regularly use their device to manage their emails, as the issue prevents them from checking, receiving, or sending emails normally.
What's happening with Mail in iOS 18.5?
The problem manifests itself mainly as Blank screens within the Mail app, constant crashes, and inability to load emailsThis situation affects a wide range of users, regardless of the iPhone model, which seems to indicate that the cause is directly related to the latest iOS update and not to the specific devices.
During the last weeks, Complaints have proliferated on forums such as MacRumors, Reddit and the official Apple support community. The messages are essentially the same: after installing iOS 18.5, the Mail app may freeze, displaying a completely white or black screen, stop working, and, in many cases, force the user to close the app or even restart the phone.
In addition to the inability to check your inbox or send messages, Some users report crashes so severe that even after forcing the shutdown or reinstalling the app, the error reappears shortly afterward. Sometimes, even this doesn't help, and only after restarting the device does any improvement occur, albeit only temporarily.
Who is affected?
As reported on various platforms and social networks, The error affects both recent models such as the iPhone 15 or iPhone 14 Pro Max, as well as older devices.The only common element in all cases is the presence of iOS 18.5, which has been identified as the probable cause after ruling out issues with the mail servers or other external factors.
The problems do not distinguish between account types: Gmail, Outlook and other service users report the same symptoms.It's worth noting that when accessing the app through a browser or alternative apps, the email works correctly, confirming that the issue lies with the native Mail app on iOS 18.5.
What solutions have users tried?
In the absence of an official response from Apple, The community has turned to find temporary solutions to continue accessing email.Among the most talked-about actions are:
- Restart the iPhone: This fixes the problem for a while, but the problem reappears after a few hours or days.
- Force close the Mail app and reopen it: temporarily improves performance, although there is no guarantee that it will not fail again.
- Reinstall the Mail app: There are users who have had to perform the process several times in a row, without achieving a stable solution.
- Turn off features like auto-correct or smart keyboard punctuation: In some cases they seem to help, although they do not prevent the app from crashing again.
For now, None of these alternatives solves the problem definitively.Those who rely on email for work or communication are forced to rely on third-party apps like Spark or directly access the web version of their email service, at least until a fix is provided by Apple.
What does Apple say and when can we expect a fix?
For the moment, Apple has not issued any official statement or logged the incident on its service status page.This has been a source of frustration in the community, with many users expressing concern about the lack of transparency and the absence of information about the timeline for a possible solution.
Some experts speculate that Apple will release a small patch or an iOS 18.5.1 release soon to address the bug, although no specific date or details of the update are known. Rolling back to a previous version of the system or installing a beta version is currently not feasible, as Apple has stopped signing older versions and no beta versions are available to the general public.
What to do in the meantime?
In this context, It is best to use alternative email apps or access email through a browser. to avoid being cut off. If you need to continue using Mail, you can try the workarounds mentioned above, although keep in mind that they don't guarantee the app's continued functionality.
While the community awaits official news, it's crucial to remain patient and stay tuned for future iOS updates that may resolve this issue. This issue has highlighted our dependence on certain apps and the importance of having alternative ways to maintain active communication.