Exactly one year ago Apple launched a repair program global iPhone 12 and 12 Pro with sound issues. A small percentage of these devices had a production failure and had sound problems. Thanks to this program, the user could repair his terminal in stores authorized by Apple for free. Today we know that this program has been extended for another year. That is, they can be repaired. any iPhone 12 or 12 Pro up to 3 years after purchase.
If you have an iPhone 12 with sound problems, you have 3 years from the date of purchase to repair it for free
This official repair program included the iPhone 12 and 12 Pro manufactured between October 2020 and April 2021. A small percentage of those devices had a sound issue associated with a receiver module failure. The main symptom of this error was that when making or receiving calls there was no sound from the receiver.
Outside this program were the iPhone 12 mini and the iPhone 12 Pro Max that did not have this problem in their global production. Until now, repair could be requested up to two years after the date of purchase. However, a update under the conditions of the repair program extend one more year:
The program covers affected iPhone 12 or iPhone 12 Pro for a period of three years from the unit's original date of sale.
So don't forget it. If you have an iPhone 12 or 12 Pro with sound problems and it has been less than 3 years since you bought the device, we invite you to go to your nearest authorized store to request free repair of the terminal in case it adheres to the global manufacturing problems mentioned in the repair program.
